Customer question,"Where it came from (call, DM, review, sale)",Group / pillar,How often (1-5),Close to a sale (1-5),Total
,,,,,=D2+E2
,,,,,=D3+E3
,,,,,=D4+E4
,,,,,=D5+E5
,,,,,=D6+E6
,,,,,=D7+E7
,,,,,=D8+E8
,,,,,=D9+E9
,,,,,=D10+E10
,,,,,=D11+E11
,,,,,=D12+E12
,,,,,=D13+E13
,,,,,=D14+E14
,,,,,=D15+E15
,,,,,=D16+E16
,,,,,=D17+E17
,,,,,=D18+E18
,,,,,=D19+E19
,,,,,=D20+E20
,,,,,=D21+E21
,,,,,=D22+E22
,,,,,=D23+E23
,,,,,=D24+E24
,,,,,=D25+E25
,,,,,=D26+E26
,,,,,=D27+E27
,,,,,=D28+E28
,,,,,=D29+E29
,,,,,=D30+E30
,,,,,=D31+E31

"Sort by Total, keep the three to five highest-scoring groups as your pillars."
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